Comm100 live chat software provides the tools necessary to convert website visitors into loyal customers, such as real-time visitor monitoring, shopping cart integration, and rule-based auto invitation.
Engage in meaningful conversations with website visitors in order to offer product recommendations, promote online specials, increase shopping cart sizes and improve checkout conversion rates.
More Details We make it easy for you to offer live support, which will improve your customer satisfaction ratings.
Our real-time, built-in translator, breaks down language barriers by automatically detecting and translating chats into the language your customers use.
Our live chat software also allows you to use personalized canned messages to maximize operator responsiveness and consistency when handling concurrent chats.
We make it easy to connect with your website visitors at any time, even while on the go! I going to be looking for a replacement as this has been a waste of time due to the personalized efforts I have completed before seeing this app DOES NOT WORK! I woke up this morning to find it had turned itself on over night and we had missed a bunch of chats from customers which are now writing negative reviews about our company because of Pure Chat being so unstable. Don't bother installing this, it's not worth your time. I've used a few other live chat apps before, but I am very impressed! I love that you can schedule your available times, its mobile compatible, you can view all chat transcripts, add staff members....highly recommend!!! OMG, I couldn't tell you how many apps I have been through looking for something that actually works. I also turn "active" on, but if you select the chat icon prompts by showing I am not available (and I am) and it will send an email. For more information, visit https:// Pure Chat's Live Chat Features are 100% Free. Tried to reach out someone on Twitter with no response. Man I wish someone had recommended this to me before I tore all my hair out. When it works it works great but when it doesnt work you lose customers and makes for angry patrons because they think you are ignoring them. Shows 0 visitors even though I am testing it myself on another device. Pure Chat PRO adds Realtime Analytics, Visitor Tracking and More, and has a monthly fee. For more information, visit https:// Adding Live Chat to your Shopify Site has never been so easy, and for the first time, the best live chat tool is now 100% Free for Unlimited Users/Operators and Unlimited Chats! The "Help button" on the dashboard doesn't do anything, I don't even know why it sits there. Even on desktop computers it wont let you respond sometimes to customers. We have written in a number of times with our concerns but as of yet (several months later) there hasnt been any resolution. Pure Chat PRO adds Realtime Analytics, Visitor Tracking and More, and has a monthly fee. The time trigger doesn't work: I configured the widget to show after the user has been on the page for at least 1 minute, but the widget just kept showing right away, regardless of what I had configured previously. Review #1: Not the best, pretty glitchy both before and after the android update.